Many concerns about a teacher can be resolved by discussing them directly with the teacher and/or with the teacher’s supervisor or employer (for example Education Queensland or another employing authority).
Wherever possible the employer should be given the opportunity to deal with the complaint, which may include a mandatory report from the employer to the QCT about the complaint.
Where it is not possible for the teacher’s employer to resolve the complaint, you may make a complaint to the QCT. The complaint must be in writing and contain details about the allegation/s.
The QCT deals with complaints about:
The QCT is unable to deal with complaints about:
Contact us if you are unsure about whether we can deal with your complaint.
The QCT assesses all complaints and decides on the most appropriate action including whether we will deal with them. During the assessment process we may seek further information from you or from other sources including:
In some cases we may require you to verify the complaint via statutory declaration.
If the QCT decides to deal with the complaint it will investigate the matter and/or refer the matter to a practice and conduct body.
The person subject of the complaint (the teacher) will be advised about the complaint including particulars of the complaint and the person who made the complaint.
The following principles guide the QCT when dealing with a complaint against a teacher:
In particular circumstances the QCT can refuse to deal with a complaint. In these situations the QCT will:
Please download and read the relevant information sheets and forms below.
Complaints against teachers policy (PDF, 415KB)
Information for complainants information sheet (PDF, 97KB)
Information for teachers who are subject to a complaint information sheet (PDF, 286KB)
Making a complaint about a teacher information sheet (PDF, 67KB)
Complaint about a teacher form (PDF, 65KB)