Complaints about the QCT

Online

Submit an Online complaints form.

By post

Print and complete the Complaint form, and post to

The Administrative Complaints Coordinator
Queensland College of Teachers
GPO Box 702
Brisbane
Queensland 4001

By phone

Telephone 07 3377 4777 or 1300 720 944 (for callers outside the metropolitan area).

Complaints management system for customer complaints

Complaints public document

Complaints may be lodged on behalf of an individual if the individuals cannot lodge the complaint themselves. The QCT will verify the authenticity of the complaint with the complainant.

Annual statistics

Complaint statistics 2023.

Complaint statistics 2022.

Complaint statistics 2021.

Public Sector Commission publications

Public Service Complaint Management Framework and Guideline